That being said, this column is called, “Dr. Mac’s Rants & Raves,” so I like to give you a rant every so often. –Rant On– August 16, 2018 Dear Microsoft, I wanted to thank you for the 1.5-hour troubleshooting break you forced upon me I suppose expecting the software I pay for to work when I need it is asking too much. When I walked into my office yesterday, your program (Word) had unilaterally decided it was unlicensed and required activation. When I attempted to activate it, I received the message “An unknown error has occurred. Jun 6, 2018 - At WWDC 2018, Apple announced that it will be overhauling the design of the the Mac App Store and offer a number of apps from major. The error code is 0x800706BA. Transmit free download for mac free. ”. After nearly an hour of frustration and troubleshooting, I’m still unable to activate Office! I tried to activate Word again and got the same message but a different error code this time: 0xD00711F7. Much to my surprise, when I Googled this code I found several articles that applied including one from the Microsoft Answers database that said I should: • Download and run a script from Microsoft’s Knowledge Base. • • Completely uninstall and then reinstall Office. After wasting at least an hour so far trying to activate my software, I didn’t want to download and run some undefined script from Microsoft, nor did I want to reset my keychain. ![]() 90 Minutes Later I had a hunch, so I downloaded a fresh copy of Office 365 and installed it without uninstalling the existing copy first. Much to my surprise, it worked and Word hasn’t asked to be activated since. Just so you know, this has NEVER happened to me using Apple’s productivity apps— Pages, Numbers, and Keynote—which I prefer anyway. In fact, I can’t remember an Apple app forcing me to waste a single minute “activating” or “authorizing” or other nonsense, much less the 90 minutes Word cost me this morning. And so, thank you very much, Microsoft, for wasting half of my morning. Even with a deadline looming, there’s nothing I like more than troubleshooting issues that should never have existed in the first place. ![]() Denying access to paid-up subscription software borders on criminal. Legitimate users should NEVER be inconvenienced by copy perversion schemes. You ought to be ashamed. One last thing: I would delete Word and switch to Apple’s Pages in a heartbeat if my book publisher didn’t INSIST I use Word. Signed, Bob “Dr. Mac” LeVitus An Unhappy Office 365 subscriber since last Thursday. When I posted a rant along these lines on Facebook, many people asked why I didn’t just compose the work in Pages and then export it as a Word document. That might work in theory, but sadly, the revision tracking data — which is the feature my book publisher cares about most — does not export (or import) correctly. I want you to know that I wrote my latest book — — in Apple’s Pages. Here’s why: • The author (that’s me) prefers Pages (over Word or any other word processor). • The publisher (that’s also me) prefers Pages (over Word or any other word processor). Bottom line: I look forward to the day when other publishers are as enlightened as Working Smarter 4 Productions LLC (my self-publishing company) so I can delete Word once and for all. So Bob, why don’t you tell us how really feel? I had to laugh out loud on this one. I’ve never had the problem you’ve described, but I have had others; notably being forced to use Outlook for a brief period when my university did not enable Mail support on their exchange server, and Outlook deciding to go buggy. I won’t regale you with the details.
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